Privacy Policy

1. Information We Collect

We collect information that you directly provide to us when registering an account, updating your profile, or integrating your AI chatbots. This includes your email, business name, industry, and descriptions of your AI tools.

To provide our real-time audit services, we collect, process, and analyze conversation logs transmitted via our APIs. We also collect usage data, analytics, and device specifications to maintain system health.

2. How We Use Information

We use the collected information for the following purposes:

• To deliver, monitor, analyze, and optimize Tryda’s quality auditing and drift detection systems.
• To manage your account, process payments securely via Stripe, and confirm your subscription status.
• To send critical, automated alerts regarding conversational drift, and weekly plain-English quality reports.
• To enforce our terms and protect the safety, security, and integrity of the platform.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal or business data with third parties. We share information only in the following scenarios:

• With trusted third-party service providers (e.g. Firebase for hosting/auth, Stripe for payment handling, Google Gemini API for AI-based analysis) strictly to perform those specialized functions.
• To comply with legal obligations, enforce our policies, or respond to valid governmental requests.

4. Data Retention and Security

Tryda uses robust industry-standard electronic safeguards to protect your account and conversational data. We retain your information for as long as your account is active or as necessary to provide you with the Service.

5. Your Choices and Rights

You can access, modify, or delete your account information at any time via your Settings dashboard. You can also contact support to request complete removal of your business, log history, and stored profiles from our databases.

6. Changes to this Policy

We may update this Privacy Policy from time to time. Any material changes will be announced on this page with an updated modification date. Your continued use of the platform after changes are posted constitutes your explicit agreement to the revised policy.