Terms of Service

1. Acceptance of Terms

By creating an account, accessing, or using the Tryda platform ("Service"), you agree to be bound by these Terms of Service. If you do not agree to all of these terms, please do not use the Service.

2. The Service

Tryda provides real-time diagnostic and reliability monitoring services for AI chatbots, agents, and customer support widgets. We reserves the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice.

3. Accounts and Security

To use certain features of Tryda, you must register for an account and provide accurate, complete business information. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Billing and Subscriptions

Paid plans are billed on a subscription basis (monthly or yearly) and are managed securely via Stripe. By signing up for a paid tier, you authorize Tryda to charge your credit card for the recurring fee.

Annual subscriptions are billed in full at the start of each billing cycle and offer a 20% discount compared to monthly pricing. Subscription upgrades are applied immediately, while downgrades take effect at the end of the current billing cycle. All payments are non-refundable.

5. Acceptable Use and Restrictions

You agree not to use Tryda to monitor or audit conversational tools that promote illegal activities, generate harmful content, or violate any third-party intellectual property or privacy rights. You may not reverse engineer, copy, or exploit any portion of Tryda's codebase or layout without explicit written consent.

6. Limitation of Liability

To the maximum extent permitted by law, Tryda and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, or goodwill, arising out of or in connection with your use of the Service.

7. Governing Law and Changes

These terms shall be governed by and construed in accordance with the laws of our operating jurisdiction, without regard to its conflict of law principles. We reserve the right to revise these terms at any time. Continued use of the platform after changes constitutes acceptance of the new terms.